ALLINE AGENCY – GENERAL TERMS AND CONDITIONS 2020:1
Updated on: 15 April 2020
Please ensure that you review these Terms and Conditions (as defined below) carefully, as they contain important information regarding your rights and obligations.
These general terms of sale (“Terms”) set out the regulations for any purchase agreement with Alline Agency (“Alline Agency”). Differing terms must be agreed on in writing and have precedence over these Terms. The customer recognizes these Terms expressly by placing an order to Alline Agency. Terms and conditions of the purchaser that contravene or deviate from these Terms will only be effective in case of express written confirmation by Alline Agency.
Alline Agency reserves the right to amend these Terms and Conditions (including price adjustments and additional costs) at any time without prior notification.
2. PLACING ORDERS, CONFIRMATION ETC
You may place an order either orally or in writing to a representative of Alline Agency. After the order has been sent and approved by Alline Agency it is binding for the customer.
Subsequently, Alline Agency will send a written confirmation (”Order Confirmation”). Should a customer find that the Order Confirmation does not correctly reflect with the original order, the customer shall inform Alline Agency in writing of any discrepancies within five (5) days from receipt of the order confirmation. Should the customer fail to do so the Order Confirmation shall be finally binding upon the customer.
The customer may not cancel, reduce or change an order later than thirty (30) days after the order was placed. Should this happen, Alline Agency is authorized to charge the customer 30% of the value of the order amount which is affected by such cancellation, reduction or change.
Alline Agency will deliver goods manufactured using the same materials as used in the samples presented to the purchaser. Deviations of colour or characteristics of the materials are permitted, where such do not negatively affect the customary use of the goods.
Prices listed in the Order Confirmation are specified excluding shipping costs. The customer pays for shipping, including all fees and additional costs that the carrier may charge (including fees due to the customer not being available to accept delivery). No shipping cost is charged to the customer on orders exceeding an order value corresponding to EUR 3.000. For re-orders, no shipping cost will be charged on orders exceeding an order value corresponding to EUR 600.
The price of the Products specified in the Order Confirmation are given in the relevant currency with regards to the current exchange rate. Such prices are preliminary and upon invoicing Alline Agency may adjust the price with regards to the then current exchange rates. Should such a price adjustment entail that the price of the Products increases with more than 10 % of the price listed in the Order Confirmation the customer has the right to rescind the purchase of the Products under the relevant Order Confirmation. Such rescission shall be made in writing to Alline Agency within two (2) working days from the customer’s receipt of the invoice.
Certain, or all, Products listed in the Order Confirmation may be discontinued by Alline Agency up until the day after sending the Order Confirmation. In the case of Products being discontinued Alline Agency shall be under no obligation to deliver certain, or all, Products. No reimbursement or damages shall be paid to the customer.
3. PRODUCT INFORMATION AND PRICING
Alline Agency may make information available regarding the Products orally, in writing, in catalogues, compilation or via websites. Such information may contain information on price. Information regarding Products and prices may vary and be amended by Alline Agency at any time. Alline Agency makes no warranty that a certain Product displayed in a catalogue, or in a compilation of products, is available for order.